Privacy Policy

Privacy Policy

Introduction

Welcome to https://fix-email-deliverability-gohighlevel.scoopstorm.com (referentially, ‘the Company’ or ‘we’). We are dedicated to maintaining a transparent and secure environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy serves as a comprehensive guide to our practices regarding the collection, handling, and storage of personal information in adherence to numerous international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing:

  1. Our official website at https://fix-email-deliverability-gohighlevel.scoopstorm.com.
  2. Any associated applications, services, and products that are integrated with or accessed through our platform.
  3. Interactions between users and our digital assets, whether via web browsing, application usage, or communication channels.

Important Note: This privacy policy does not extend to third-party platforms, applications, or services linked from our website. These external entities have their own privacy policies that govern the handling of your data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices when:

  1. Users become authorized members and utilize our applications and services.
  2. Visitors explore our websites linked to this policy.
  3. We communicate with users via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details related to user registration and account creation, such as usernames, email addresses, and passwords.
  2. Payment Information: Transaction details, payment method information, and billing addresses used for subscription or service purchases.
  3. Financial Information: Data associated with financial transactions, including bank account numbers (if directly provided) and payment history.
  4. Purchase Information: Records of products or services purchased, quantities, and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, like IP addresses and device IDs.
  6. Location Data: Geographic data that reveals your physical location, gathered through GPS or similar technologies.
  7. Feedback: User-provided reviews, ratings, comments, and responses to surveys or feedback forms.
  8. Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with our services.
  9. Product Information: Details about products viewed, interacted with, or purchased on our platform.

We collect this information through various methods: user input forms, application interactions, tracking technologies (including cookies), and third-party data providers who assist in enhancing our service offerings.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and platform navigation.
  2. Preference Cookies: Tailored settings and preferences are saved to provide a customized user experience.
  3. Analytics Cookies: Used to collect aggregated data about your interactions with our services for performance improvement.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including:

  1. Providing and improving our services.
  2. Complying with legal obligations.
  3. Engaging in direct marketing activities (with your consent).
  4. Conducting research and analytics to enhance user experiences.

Once these purposes are achieved, or when no longer required by law, we delete or anonymize the data to prevent re-identification.

Security Measures

We implement robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: Data is encrypted during transmission and at rest using industry-standard encryption protocols.
  2. Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.
  3. Access Controls: Our systems are protected by access controls, ensuring that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that a user is a minor, we will take steps to delete their information and refrain from future data collection.

Your Rights

Depending on your jurisdiction, you are entitled to specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data, except under certain circumstances.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain factors (e.g., exercise of your rights).
  8. Data Portability/Right to Access Your Data: Request a copy of your personal data in a structured, machine-readable format.
  9. Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress for privacy-related concerns.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, or data accessibility questions:

Email: [email protected]

Postal Address: [Insert Privacy Team’s Mailing Address]